Subprocessors
Enhanced Language & Cultural Services, LLC, doing business as Lingfaro, uses service providers for the functions below when the related feature is enabled. This page describes the web service and conditional integrations; it does not certify that every provider is active in every production environment.
Payments and identity
- Stripe — hosted payment processing and interpreter payout services when those workflows are enabled; payment and payout account information is handled through Stripe-hosted flows.
- Google — optional sign-in when enabled; identity information supplied by the account provider.
- Persona — identity-verification workflows when enabled; information submitted to complete a verification request.
- Checkr — background-check workflows when enabled for an interpreter applicant; information needed to request and receive a screening result.
Platform services
- Fly.io — application hosting when the service is deployed there; application data processed by the hosted service.
- Supabase — managed PostgreSQL database hosting when configured for the service.
- Resend — transactional email delivery when configured; recipient address and the message content sent by the relevant email flow.
- Twilio — SMS delivery or inbound SMS handling only when configured; outbound user messages also require the user’s consent.
Analytics and session records
- PostHog — optional product analytics when configured. Browser usage events are sent only after the user allows analytics and only while Do Not Track and Global Privacy Control are inactive. The web browser feature sends a limited event and category allowlist, without full URLs, form contents, messages, session replay, or autocapture.
- DigiCert — RFC 3161 timestamp requests when that session-record feature is enabled; a record hash is submitted for timestamping.
Mobile services
The current service is web-first. Expo push delivery and mobile app distribution are not listed as active web-service subprocessors; they may be used if a separate mobile application is launched and configured.
List changes and contact
Provider use depends on the service and deployment configuration. Where a signed data processing or business associate agreement requires notice of provider changes, that agreement governs the notice process.
For questions about a provider or this list, contact legal@lingfaro.com. For other correspondence, contact hello@lingfaro.com.
Questions about this information?
Contact Lingfaro’s legal team for questions about these pages.